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IT Helpdesk / Contract Work / Changi-Expo Area

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  • Date Listed 29/06/2018
  • Job Type Contract
  • EA License Number 10C3364
  • Company Name Forte Employement Services Pte Ltd
  • Education Level Nitec

IT HELPDESK:

Location: Changi-Expo Area

Duration: 1-2 Year Renewable Contract | 5 - 5.5 Days Week | Alternating Saturdays Half Day Shifts

Job Scope:

  • Providing 1st Level Technical Support over the phone on technical issues, or via remote assistance tools and emails
  • Escalation, Tracking, and Resolution of all Incidents/Service Requests/Problems in a timely and professional manner (SLA Environment)
  • May require onsite support as and when necessary
  • Other adhoc duties as assigned by management

Requirement:

  • Minimum ITE Qualifications
  • Able to work on Saturdays (Alternating Weeks)
  • Experience in a service desk role is not needed but is an added advantage

To Apply:

  1. Call 6565 9877 during office hours (830am-6pm)
  2. SMS/WhatsApp your name and age to 8315 4335
  3. Email your name, age, and hp no. to hr@forteemp.com.sg

We will call you as soon as we can,
Thank You