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CS Relationship consultant // $9/hr // Tai Seng 6 months to 1 year

Post an ad like this for FREE!

We're hiring!

  • 6Mth/ 1Yr Customer Relationship Consultant
  • Location: Opp Tai Seng MRT
  • Hours: Mon- Sun, 9AM- 6:30PM/ 11:30AM-9PM (Any 5 days including weekends)
  • Salary: $9/hr ($7/hr - 1 Mth Training)
  • Able to start work immediately

Responsibilities:

· Provide before & after sales support for online store via call, email and webchat

· Assist shops to review re-contract incentives via SERVE

· Process all services termination via salvage call

· Process online order and ensure proper documentations are submitted to prevent fraudulent orders.

· Process online store refund for customers.

· Assist customer to change delivery address.

· Assist customer to re-schedule their mobile delivery

· Assist customer who faced issues with their online journey via webchat and report any error to the relevant team

Requirements:

· Minimum ‘O’ level with 1 year of relevant working experience

· Fresh Diploma/Degree holders are welcome to apply

· Team player with good interpersonal and communication skills

· Sales and customer service oriented

· Able to work in a fast-paced and dynamic environment

· Must be able to work rotating shift duties and during weekends and public holidays



Interested applicants, please Whatsapp the following to: Terence @ 9137*5622.


  • Name: [Your name]
  • Residence: [Tampines]
  • Commitment period: [E.g Immediately for 3 months]
  • Application Position: [The position as stated above]


Thanks


Terence Teo Wen Yao

CEI Rg no: R1872115

Recruit Express Services Pte Ltd

EA Lic. No: 13C6614