Customer Service @ Telecomm company // $9/hr @ Tai Seng // 6 mths to 1 year
Date Listed 10/08/2018
Job Type Temporary
Education Level Not Applicable
- Customer Service Relations Consultant
- Location @ Tai Seng
- Monday to Sunday ( 5 days per week)
- 9am to 6.30pm / 11.30am to 9pm
· Provide before & after sales support for online store via call, email and webchat
· Assist shops to review re-contract incentives via SERVE
· Process all services termination via salvage call
· Process online order and ensure proper documentations are submitted to prevent fraudulent orders.
· Process online store refund for customers.
· Assist customer to change delivery address.
· Assist customer to re-schedule their mobile delivery
· Assist customer who faced issues with their online journey via webchat and report any error to the relevant team
- Name: [Your name]
- Residence: [Tampines]
- Commitment period: [E.g Immediately for 3 months]
- Application Position: [The position as stated above]