10x Call Centre Executive needed urgently 

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  • Date Listed12/11/2019
  • Job TypeContract
  • EA License NumberR1330095
  • Company Websitewww.kellyservices.com.sg
  • Company NameKelly Services (S) Pte Ltd
  • Education LevelNot Specified

Description


Customer Experience Centre, Executive - Outbound (Up to $3000 per month)
• Handle calls promptly by providing accurate and timely information, alternatives and solutions to respondents on surveys and services
• Handle omni-channel respondent feedback from emails, e-polls or mail
• Respond to respondents’ queries and concerns with the aim of achieving first call resolution
• Follow up promptly with respondents to resolve issues
• Provide respondents’ feedback to respective business partners to improve respondent’s experience
• Introduce and educate respondents on the self-service/automated survey channels
• Perform after- call administration work
• Perform outbound calls when required
• Need to work on weekends when required

Location: Islandwide / CBD
Working Hour: Mon to Fri (Shift work - 44 hrs per week)
Able to work on Weekends if there is project deadline to meet.


We regret that only shortlisted candidates will be notified.
By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy.
Please access our website at www.kellyservices.com.sg for a copy of our Privacy Policy. If you wish to withdraw your consent, please drop us an email at dataprotection@kellyservices.com.sg to let us know. All resumes and personal particulars sent to the aforementioned email address will Not be attended to as the address is not for job application purposes

Kelly Services (Singapore) Pte Ltd
EA License No: 01C4394
Yang Wanyi | Wendy
EA Personnel No: R1330095
Contact Number: 98324366

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Chinatown / Tanjong Pagar
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