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Customer Service Associate (Scoop Wholefoods)

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  • Date Listed 13/08/2019
  • Job Type Full-Time
  • Company Website
  • Company Name Shopping Bag (S) Pte Ltd
  • Education Level O-Level

Scoop Wholefoods offer a wide variety of raw organic and natural wholefoods for our customers at affordable prices combined with flexible, quantity and selection. From nuts, dried fruits, spices, rice, pasta, tea and chocolates to freshly made nut butters and so much more. We source our products primarily from certified Australian and New Zealand growers and suppliers. We make every effort to ensure that other products come from ethical and sustainable sources. In order to keep our carbon footprint as light as possible we make minimum use of packaging and chemicals in our activities as part of our contribution to the local community and the long term well-being of our planet for this and future generations.

This Australian-based company opens its first international flagship store in Singapore.


• Assist store-in-charge in day-to-day operations

• Attend to customers and delivering outstanding customer service

• Provide advice on product knowledge, brand or company related enquiries

• Educate customers about the importance of specific foods and nutrients

• Promote understanding of nutritional requirements and physical function

• Provide health advice and promote healthy eating

• Ensure merchandise display on shelves are well presented

• Replenish products on the display shelves and counters whenever necessary

• Upsell promotional products and/or new products to the customers

• Carry out tagging of price tags and expiry tags on products

• Packing and re-packing of merchandise

• Perform cashiering duties

• Perform inventory check on the expiry dates of products

• Perform housekeeping duties to maintain store’s cleanliness and image

• Ad-hoc duties as and when assigned by the Management


• Minimum 'N' / 'O' Levels / Nitec with minimum 1 year of working experience

• Minimum 1 years of experience working in health and wellness industry / nutrition and/or health programs

• Knowledge of the way nutrition and exercise complement one another during the pursuit of healthy living is ideal

• Passionate and enthusiastic in promoting sustainable development, reducing plastic consumption

• Passionate in retail, customer service orientated and sales driven

• Able to commit retail operation hours

• Able to commit on weekends, public holidays and overtime as and when required


• 5 days per week, including weekends and public holidays

• Working Hours: 830am to 8pm

• Working Location: Tanglin Mall

Interested applicants, please send resume to

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Tanglin / Holland
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