Customer Care Officer (Email) - 12 months - $2500 

Post an ad like this for FREE!
  • Date Listed21/07/2021

Job Title: Customer Care Officer

  • Location: Bendemeer / Clarke Quay / Geylang Bahru
  • Working Hours: Monday – Friday, 0830 – 1800 (Subjected to changes and staggered working hours)
  • Duration: 12 months
  • Salary: Up to $2500 per month

Job Scope

  • To resolve customers’ queries/issues/feedback received in a professional and effective manner and
  • ensure targets for service levels are met
  • Draft and respond to and resolve customers’ enquiries and feedback on company matters.
  • Independently gather information from internal stakeholders to formulate personalized replies to
  • customers in an effective and efficient manner. If necessary, contact customers over the phone for
  • clarification/to resolve their queries.
  • Accurately categories the customers’ enquiries and feedback which require follow-up or investigation
  • by Customer Relationship Management (CRM) system and escalate the case to the domain experts
  • using the CRM system.

Job Requirements

  • Possess good command of English.
  • Min. 3 years of customer experience experience
  • Min. Nitec
  • Singaporeans only
Email: Whatsapp: More jobs: Reg No: R1440784 (Foo May Cheng) EA License No: 01C4394
Attach a file(maximum 2MB)
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Add to Watchlist
 Safety Tips - Your safety is important to us and we believe that you can stay safe. Learn MoreReport this ad
Bedok / Upper East Coast
You might be interested in these similar ads
(WORK FROM HOME) X10 CUSTOMER SERVICE ASSISTANTS @ TAMPINES ($9 PER HR// 2-3 MTHS)  in Bedok / Upper East Coast, preview image
Salary: $9 per hourDuration: Immediate for 1 - 3 monthsWorking hours:5 days per week (Mon - Sun, Off on 2 weekdays)5 - 8 hours per day (Shifts between 9am to 9pm)**50% WORK from home AND 50% Report to the office**Job duties:☎️ Call customers to confirm orders/ fix delivery timing☎️ Inform customer on the Out of stock items☎️ Reply emails☎️ Other ad hoc duties as assigned*************************** ...
SWAB ADMIN @ BEDOK in Bedok / Upper East Coast, preview image
RecruitFirst is hiring! You will be outsourced / deployed to:Location: Bedok Town SquarePay: $10/hr (weekdays); $12/hr (weekends)Duration: Immediate - Minimum 2 monthsWorking hours: Mon - Fri 9am-6pmResponsibilities:• Registration and admin duties• Attending to queriesRequirements:• Can commit min 2 months• Ok to wear PPE SuitInterested applicants, please Whatsapp Pearlyn at +65 91485085, and ...
Part-Time Admin (Bedok)
Tuition center in Bedok looking for a part-timeadministrative assistant who is able to work at least 4 days a week (including at least 1 weekend)Requirements:Able to speak fluent English and Mandarin Good communication skillsFriendly manner dealing with parents and studentsBasic Office software skillsPositive attitudeAccounting or Marketing experience preferredAt least need to work for at least 6 ...
2 weeks Temp Admin (Medical Products) - $8/h
14th July to 30th July only MONDAY TO FRIDAY - 8.30am to 6pm Location: Taiseng / Bedok Job scope: - Data entry duties - Coordination work - Answering of queries from calls Interested applicants with 3ADMIN Name Residential location Availability
Part time admins staff required
Part time admins staff required3 days/weekPayroll / simple accounts
Part time clinic assistant hiring
Part-time clinic assistant hiring at Bedok North area clinic.Job scope:Register patient and facilitate safe entry requirementTaking phone calls and handle appointmentsAssist with medicine despenseCasher and print receipt to patientsRefill medicine and inventory checkingAssist doctor for daily clinic work assignedRequirements:Minimum GCE ‘O’ Level or equivalent Can learn attitudeComputer literateC ...
Programme Executive for Childrens enrichment Classes
Programme Executive Contract duration: Aug 21 to Jan 21 (6 months) - Flexible working time. Requires commitment of about 2-4 hours per day - Arrange classes with venues (venues are already available so to co-ordinate) - Liaise with trainers to ensure smooth flow of classes - Handle parents’ enquiry More detailed job scope will be provided for interested candidates If anyone is intere ...
More ads