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Customer Service Officer (Based in Singapore / Electronics / Passenger Service)

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  • Date Listed 21/09/2018
  • Job Type Full-Time
  • EA License Number 08C2822
  • Company Website
  • Company Name Bizhub Asia Pte Ltd
  • Education Level Nitec


  • Assist the Station Managers in efficient and effective operation of the station
  • Handle all problems and matters that may arise in the day-to-day station and train operations. This includes monitoring passenger flow and exercising appropriate crowd control actions
  • Ensure that all passengers comply with the transit Regulations
  • Assist the Duty Station Manager in handling incidents
  • Ensure the protection of revenue at station, handle all passenger ticketing issues and prepare the required forms related to AFC System
  • Support the Duty Station Manager to man the Passenger Service Centre occasionally
  • Man the Passenger Service Centre and manage access to the station during non-traffic hour
  • Assist the Station Manager to conduct local and on-the-job training to trainee(s)
  • Manually set routes locally on site, when required in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures
  • Conduct security patrol regularly and work closely with the Transit Guards
  • Drive Passenger Trains Perform the duties of Emergency Train Operator in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures


  • Higher NITEC in Engineering or GCE 'A' /'O' Levels, preferably Diploma holder
  • Minimum 2 years working experience, preferably in the service or retail industry
  • Willing to commit on rotating shift duties
  • Training will be provided

Qualified or interested candidates, please kindly apply in through emailing your CV to us at: gida.bizhub(at)

To facilitate faster application processing, please utilize the email stated and not Apply Now or Send Email links in this website.

We regret that only shortlisted candidates would be notified.

Bizhub Asia Pte Ltd

EA No. 08C2822

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Orchard / River Valley
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