Full-time in Customer Service Jobs in Alexandra / Commonwealth

Replying of Emails may it be via Agents or Online Booking by customers on reservationConfirming bookings received by Agents received via emails,calls and faxConfirm bookings for call-in customers if they would like to make booking for Dukw TourReply to chats via ZopimMobile phone or the City Tours Hotline after office hours till 2100hrsEnquiry emails from reservationReplying to complains and advic ...

Responsibilities:Responsible for all front desk duties in showroom.Assist walk-in prospects and customers.Report tracking of showroom visitation.Answer incoming calls and direct to appropriate associate.Housekeep brochures, registration of guests/test drive customers, control video, music and lightings in showroom.Requirements:GCE ‘N’ / ‘O’ Level .Proficiency in MS Office is an added advantage.Som ...

Responsibilities:Manage all repairing and servicing activities to ensure efficient workflowEnsure all that the service department meets all customer satisfaction and financial goalsRequirements:Minimum Degree qualifications and with at least 4 years of experience in managerial capacityQualified or interested candidates, please kindly apply in through emailing your CV to us at: gida.bizhub(at)gmail ...

Responsibilities:Provide excellent customer service at all timesHandling all incoming telephone calls efficiently and effectivelyAssist and support the cashier, receptionist and drivers in their work.Ensure that day to day transactions performed over trade counter are being tracked accurately and in a timely mannerPerform admin duties and meticulous in filingEnsure that all walk-in customers are a ...

Responsibilities:Attend to customer’s inquiries pertaining to BMW lifestyle merchandise, accessories and parts.Provide quotations to customers.Achieve monthly sales targets.Actively involved in road-shows and events.Ensure that merchandises are displayed attractively and neatly on the display shelves.Requirements:Candidate must possess at least GCE 'O' levels.Minimum 2 - 3 years' of relevant worki ...

Responsibilities:Responsible for all front desk duties in showroom.Assist walk-in prospects and customers.Report tracking of showroom visitation.Answer incoming calls and direct to appropriate associate.Housekeep brochures, registration of guests/test drive customers, control video, music and lightings in showroom.Requirements:GCE ‘N’ / ‘O’ Level .Proficiency in MS Office is an added advantage.Qua ...

Responsibilities:Provide excellent customer service at all timesHandling all incoming telephone calls efficiently and effectivelyAssist and support the cashier, receptionist and drivers in their work.Ensure that day to day transactions performed over trade counter are being tracked accurately and in a timely mannerPerform admin duties and meticulous in filingEnsure that all walk-in customers are a ...

Responsibilities:Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.Responsible for the communication of information between customer and the workshopStudy vehicle repair history and inform superior of any abnormalities or repeated complaintConduct Vehicle Reception Check with reception checklist in the presence of customer ...

ResponsibilitiesDevelops annual corporate marketing plan for increasing and maintaining high level of revenue for the companyIdentifies, locates, proposes potential business deals by contacting potential partners, discovering and exploring opportunitiesScreens potential business deals by analysing market strategies, deal requirements, potentials and financials, evaluating options, resolving intern ...

Responsibilities:To attend to customers who sent their cars to the Workshop for service and repairs.To understand the requirements of customers and be very clear on the problems concerning their cars before listing them on the job cards.To arrange for road test with vehicle tester for any vehicle noise related issue.To create job cards & closing of job cardsTo close all job cards (including warran ...

Responsibilities:Attend to corporate guests, showroom and customers.Generate reports and maintain prospect database.Provide support to marketing activities and events. Requirements:Minimum GCE ‘O’ Level with 2 years of relevant experience.Exemplary customer service with a high degree of initiative.Qualified or interested candidates, kindly apply in through emailing your CV to us at: gida.bizhub(a ...

Responsibilities: Customer Experience ManagementAttend to customers’ enquires/complaints, ensure that information is directed to the respective department accordingly and documented in SAP if needed Customer SatisfactionSend survey forms to managers to monitor service performanceEnsure that customers with invalid and missing email addresses are contacted to improve response rate of surveys Sales S ...

Responsibilities:Assist in the booking of appointments via system, preparation of quotations and tax invoicesOpen job cards and furnish with details of suspected faults/recommendations of required repairsHandle and resolve customers complaints to ensure customers’ satisfactionProcess job orders and ensure effective flow of information between customers and the workshopHandle collection of serviced ...

Responsibilities:Advise appropriate service/repair requirements to meet customer needsMonitor job progress and update customers on repair statusAct as a key communication link between customers and workshop to assure responsivenessRequirements:Minimum NTC2 in MVM/Automotive TechnologyQualified or interested candidates, please kindly apply in through emailing your CV to us at: gida.bizhub(at)gmail. ...

Responsibilities:Liaise with the Customer Service Officer on day to day duties on opening and closing of job cards, collection of payment and ensuring balance of cash/NETs/Visa collection at the end of the day.Perform office administration duties such as filing, sorting of documents, photocopying and recording.Perform simple book-keeping/accounting duties such as generate tax invoices, balance of ...

Responsibilities:Provide delightful customer service in an efficient, friendly and courteous mannerResponsible for delivering professional and expert concierge services to customers. Interact with customers to provide information in response to inquiries and to handle and resolve complaints.Strive to leave the customer with a positive customer experience feeling after every contactShare feedback a ...

Responsibilities:Ensure that all customers' inquiries are attended to promptly.Responsible for daily intake of cars for servicing.Assists in achieving high service levels and attains monthly Customer Service Satisfaction Index (CSI).Uphold and maintains professional image as a frontliner of the company.Prepare quotation pertaining to any form of replacement of parts or accessories of customers' ca ...

Responsibilities:Review and generate invoice.Complete payment transaction according to agreed terms and conditions before releasing vehicle.Check and tally daily sales collection and submit daily report including outstanding cash payment.Provide assistance and support to Customer Service Advisor.Verify customer’s signature/identity on the gate pass before vehicle key is issued.Obtain customer’s si ...

Responsibilities:Responsible for all front desk duties in showroom.Assist walk-in prospects and customers.Report tracking of showroom visitation.Answer incoming calls and direct to appropriate associate.Housekeep brochures, registration of guests/test drive customers, control video, music and lightings in showroom. Requirements:GCE ‘N’ / ‘O’ Level .Proficiency in MS Office is an added advantage.S ...