Customer Service Jobs in Johor - Malaysia

Responsibilities:• To work on shift as scheduled and approved by Head Of Department • To act in a professional and efficient manner in handling all inbound/outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer. • Follow up on customer’s requests and enquiries end to end and callback as promised. • Respond to customer’s enqui ...

Responsibilities: • Driving sales revenue by hunting new business opportunities via leads and enquiries• Identify customer needs and analyze their needs for upsell and cross sell opportunities• Developing and implementing sales plans to achieve set sales targets• Building strong customer relationships and managing territory effectively• Identifying customer needs by providing approp ...

Responsibilities:• To work on shift as scheduled and approved by Head Of Department • To act in a professional and efficient manner in handling all inbound/outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer. • Follow up on customer’s requests and enquiries end to end and callback as promised. • Respond to customer’s enqui ...

Responsibilities: • Manage a group of service personnel• Drive service performance• Manage and monitor client retention and improve customer complaint• Trouble shooting and problem solving • Coach and train service personnel• Provide technical coaching / training• Conduct presentation and review with customersRequirements: • Minimum Diploma or equivalent.• At least 5 yea ...

Responsibilities:• To work on shift as scheduled and approved by Head Of Department • To act in a professional and efficient manner in handling all inbound/outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer. • Follow up on customer’s requests and enquiries end to end and callback as promised. • Respond to customer’s enqui ...

Responsibilities:• To work on shift as scheduled and approved by Head Of Department • To act in a professional and efficient manner in handling all inbound/outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer. • Follow up on customer’s requests and enquiries end to end and callback as promised. • Respond to customer’s enqui ...

Responsibilities:To work on shift as scheduled and approved by Head Of Department To act in a professional and efficient manner in handling all inbound/outbound calls, emails, faxes and letters sent to SOC within agreed response time and making appropriate transfer. Follow up on customer’s requests and enquiries end to end and callback as promised. Respond to customer’s enquiries and requests ba ...

Responsibilities: • The candidate will play an active role in renewals and retaining customers• Managing existing portfolio and up selling• By providing excellent after sales service and regular communication between the customer and the Company• Work closely with other team members to provide strong team representation in meeting customer’s expectations• Assist in credit control wo ...